Tendering & Procurement
For when you need the right caterer for your site, not just any caterer.
We find the right operator for you.
A good tender isn’t about comparing like-for-like responses and selecting the lowest price. It’s about creating a process that brings out the best ideas and finds the operator that’s right for your site, your customers and your ambitions.
We develop the brief, commercial model and tender documents, then manage a fair and independent process – from market engagement and bidder questions through evaluation, interviews and recommendation.
And once the decision is made, we can stay involved through mobilisation, helping turn the promises made during tender into a service that’s ready to perform from day one
What is involved?
Defining what the service needs to achieve before going to market.
Setting realistic financial expectations, budgets and contract parameters.
Clear, site-specific documents designed to bring out meaningful responses.
Understanding the market and attracting operators that are right for the opportunity.
Managing the process fairly and consistently from issue through to submission.
Testing quality, commercial value, ideas and deliverability - not price alone.
Getting beyond the written response to understand the people and thinking behind it.
Clear, independent advice to support a confident final decision.
Clear timelines, responsibilities and risks from appointment to opening.
Reviewing staffing, menus, systems, supply chain and compliance before launch.
Testing the operation so problems are found before customers find them.
Checking performance after opening and identifying where things need adjusting.
What you leave with.
The right operator for your site
A caterer selected for the quality of their offer, commercial fit, culture and ability to deliver- not simply the lowest price.
A decision you can stand behind
A fair, documented process with clear evaluation and independent recommendations behind the appointment.
A service ready to succeed
A structured mobilisation that turns the winning bid into an operation that’s ready to perform from day one.